Responsible Gaming at Bons

At Bons, we are committed to promoting responsible gaming practices to ensure that your betting experience remains safe, enjoyable, and under control. We understand that gambling should be a form of entertainment and not a source of distress or harm. This page provides important information about the tools and measures we have in place to support responsible gaming, including limits, self-exclusion options, safety tools, age restrictions, and support resources.

Setting Limits

One of the key ways to maintain control over your gaming activities is by setting personal limits. Bons offers a variety of limit-setting options that allow you to manage the amount of time and money you spend on our platform. These limits can include deposit limits, loss limits, wager limits, and session time limits. By setting these boundaries, you can help prevent excessive gambling and keep your betting activities within a comfortable and affordable range.

You can adjust your limits at any time through your account settings. However, some limits may have a cooling-off period before they can be increased or removed, to encourage thoughtful decision-making and prevent impulsive changes.

Self-Exclusion

If you feel that you need to take a break from gambling, Bons provides self-exclusion options that allow you to temporarily or permanently suspend your account. Self-exclusion is a powerful tool for those who want to step away from gambling to regain control or seek help.

When you choose to self-exclude, your account will be blocked for the selected period, during which you will not be able to access your account or place bets. This period can vary depending on your preference, and once initiated, it cannot be reversed until the exclusion period ends. We encourage you to use this tool responsibly and seek support if needed.

Safety Tools and Features

Bons is dedicated to providing a safe gaming environment. In addition to limits and self-exclusion, we offer several safety tools designed to help you monitor and control your gambling behaviour:

Reality Checks: Periodic reminders during your gaming sessions to inform you about the time spent playing.
Account Activity Monitoring: Access to detailed records of your deposits, bets, wins, and losses to help you stay informed about your gaming patterns.
Time-Outs: Short-term breaks from gambling that can be activated instantly if you feel the need to pause your activity.

These tools are easily accessible through your account dashboard and are designed to empower you to make informed decisions.

Age Restrictions

Bons strictly enforces age restrictions to prevent underage gambling. Only individuals who meet the legal age requirement in their jurisdiction are permitted to register and use our services. During the registration process, we verify the age of all users to ensure compliance with applicable laws and regulations.

We encourage parents and guardians to be vigilant and educate minors about the risks associated with gambling. If you suspect that an underage person is attempting to gamble on our platform, please contact our support team immediately.

Support Options

We recognise that gambling can sometimes lead to problems, and we are committed to providing support to those who need it. If you or someone you know is experiencing difficulties related to gambling, please consider the following options:

Contact Our Support Team: Our customer service representatives are available to assist you with any concerns or questions about responsible gaming tools and account management.
Seek Professional Help: There are many organisations and helplines dedicated to providing confidential advice and support for gambling-related issues. We encourage you to reach out to these resources if you feel that gambling is affecting your wellbeing.
Use Self-Help Resources: Educational materials and self-assessment tools can help you understand your gambling behaviour and identify potential risks.

Remember, seeking help is a sign of strength, and support is available to guide you towards healthier gaming habits.

Our Commitment

Bons is dedicated to fostering a responsible gaming culture. We continuously review and improve our policies and tools to ensure that our platform remains a safe and fair environment for all players. Your wellbeing is our priority, and we encourage you to use the responsible gaming features available to you.

If you have any questions or need assistance regarding responsible gaming, please do not hesitate to contact us through our support channels.